Terms and Conditions of Use

1. ACCEPTANCE OF TERMS These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and RA Asset Solutions LLC ("Company," "we," "us," or "our") governing your access to and use of our Remote Patient Monitoring mobile application (the "App") and related services (collectively, the "Services"). BY DOWNLOADING, INSTALLING, ACCESSING, OR USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE APP. These Terms incorporate by reference our Notice of Privacy Practices and Privacy Policy, which describes how we collect, use, and disclose your Protected Health Information (PHI) and other personal data.

2. DESCRIPTION OF SERVICES RA Asset Solutions LLC provides a technology platform that facilitates remote patient monitoring. Our App is a software intermediary that enables you to transmit health data to your healthcare providers at participating clinics and physician offices. The App allows you to: Record and transmit health data (vital signs, symptoms, medication adherence, etc.) to your healthcare providers Connect medical devices (blood pressure monitors, glucose meters, pulse oximeters, etc.) via Bluetooth Communicate with your care team through secure messaging Receive health alerts, reminders, and educational content Access your health information and monitoring history Sync data with Apple Health or Google Fit (optional) The Services are designed to facilitate data transmission and communication between you and your healthcare providers. RA Asset Solutions LLC is a technology platform provider, not a healthcare provider. We act as a Business Associate under HIPAA to transmit your health data securely to your clinic or physician office. Your healthcare providers use our dashboard to access your data and provide all medical advice, diagnosis, and treatment.

3. MEDICAL DISCLAIMER AND LIMITATIONS

3.1 Not Medical Advice THE APP IS A DATA TRANSMISSION PLATFORM ONLY. IT DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. RA ASSET SOLUTIONS LLC IS NOT A HEALTHCARE PROVIDER. WE PROVIDE SOFTWARE THAT ENABLES YOU TO TRANSMIT HEALTH DATA TO YOUR HEALTHCARE PROVIDERS. YOUR HEALTHCARE PROVIDERS USE OUR DASHBOARD TO VIEW YOUR DATA AND PROVIDE ALL MEDICAL ADVICE, DIAGNOSIS, AND TREATMENT. ALL CONTENT PROVIDED THROUGH THE APP, INCLUDING HEALTH INFORMATION, ALERTS, AND EDUCATIONAL MATERIALS, IS FOR INFORMATIONAL PURPOSES ONLY AND COMES FROM YOUR HEALTHCARE PROVIDERS OR THIRD-PARTY SOURCES, NOT FROM US. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ OR RECEIVED THROUGH THE APP.

3.2 Not for Emergencies THE APP IS NOT INTENDED FOR USE IN MEDICAL EMERGENCIES. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 (IN THE UNITED STATES) OR YOUR LOCAL EMERGENCY NUMBER IMMEDIATELY. DO NOT USE THE APP TO SEEK EMERGENCY MEDICAL HELP.

3.3 No Provider-Patient Relationship Use of the App does not create a physician-patient relationship between you and RA Asset Solutions LLC. We are a technology platform provider, not a healthcare provider. The App facilitates data transmission and communication with your existing healthcare providers at your clinic or physician office. Your physician-patient relationship is with your healthcare providers, not with us. We do not provide medical services, medical advice, diagnosis, or treatment.

3.4 Device Accuracy and Limitations While we strive to provide accurate data transmission, we do not guarantee the accuracy, completeness, or reliability of health data recorded or transmitted through the App. Medical device readings may be affected by user error, device malfunction, environmental factors, or technical issues. Always follow your healthcare provider's instructions for using medical devices and interpreting results.

3.5 Artificial Intelligence and Automated Features The App uses artificial intelligence (AI) technology only for meal tracking and nutritional analysis. AI analyzes meal information you provide to generate basic nutritional metrics and insights. AI is NOT used for medical decision-making, diagnosis, or providing medical advice. All medical advice, treatment decisions, and clinical recommendations are made by your healthcare providers at your clinic or physician office, not by our AI system or our platform.

4. ELIGIBILITY AND ACCOUNT REGISTRATION

4.1 Age Requirement You must be at least 18 years of age to use the App. If you are under 18, you may only use the App with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

4.2 Account Registration To use the App, you must create an account and provide accurate, complete, and current information. You are responsible for: Maintaining the confidentiality of your account credentials (username and password) All activities that occur under your account Notifying us immediately of any unauthorized use of your account Updating your account information to keep it accurate and current We reserve the right to suspend or terminate accounts that provide false, inaccurate, or misleading information.

4.3 Healthcare Provider Authorization The App is intended for use as part of a remote patient monitoring program prescribed by your healthcare provider. By using the App, you authorize us to transmit your health data to the healthcare providers and clinics you designate within the App. Your healthcare providers will access this data through our secure dashboard. RA Asset Solutions LLC acts as a Business Associate under HIPAA to facilitate this data transmission.

5. ACCEPTABLE USE POLICY You agree to use the App only for lawful purposes and in accordance with these Terms. You agree NOT to: Use the App in any way that violates applicable federal, state, or local laws or regulations Use the App for any fraudulent or unauthorized purpose Attempt to gain unauthorized access to the App, other user accounts, or our systems Interfere with or disrupt the App's servers, networks, or security features Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the App Use any robot, spider, scraper, or other automated means to access the App Upload or transmit viruses, malware, or any other malicious code Harass, threaten, or harm other users or our staff Impersonate any person or entity or misrepresent your affiliation with any person or entity Share your account credentials with others or allow others to use your account Use the App to transmit spam, advertising, or promotional materials without authorization Violate the intellectual property rights of the Company or any third party We reserve the right to investigate violations of these Terms and to take appropriate action, including suspending or terminating your account, reporting violations to law enforcement, and pursuing legal remedies.

6. USER CONTENT AND DATA

6.1 Your Health Data You retain all ownership rights to the health data you input into the App. By using the App, you grant us a limited, non-exclusive license to collect, store, process, and transmit your health data solely for the purpose of providing the Services and as described in our Notice of Privacy Practices and Privacy Policy.

6.2 Accuracy of Information You are responsible for ensuring the accuracy and completeness of all health data you enter into the App. Inaccurate or incomplete data may affect the quality of care you receive from your healthcare providers.

6.3 De-Identified Data We may use de-identified, aggregated health data (data that cannot reasonably be used to identify you) for research, quality improvement, and analytics purposes. De-identified data is not subject to HIPAA restrictions and may be used without your authorization.

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Ownership The App and all content, features, functionality, software, designs, graphics, user interfaces, trademarks, logos, and other materials (excluding User Content) are owned by RA Asset Solutions LLC or our licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Limited License Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on your personal mobile device solely for your personal, non-commercial use in connection with the Services. You may not: Modify, copy, reproduce, distribute, or create derivative works based on the App Rent, lease, lend, sell, sublicense, or transfer the App to any third party Remove, alter, or obscure any copyright, trademark, or other proprietary notices Use the App for any commercial purpose without our prior written consent

8. FEES, PAYMENT, AND REFUNDS

8.1 Service Fees Access to the App may be provided at no cost to you if covered by your healthcare provider or insurance plan. If you are required to pay for the Services, all applicable fees will be clearly disclosed to you before you incur any charges.

8.2 Third-Party Payment Processors Payments are processed through third-party payment processors. You agree to comply with the terms and conditions of our payment processors and acknowledge that we are not responsible for errors, interruptions, or security issues related to payment processing.

8.3 Refunds All fees are non-refundable unless otherwise required by applicable law or specified in writing. If you believe you have been incorrectly charged, contact us at JeremyAllison@raassetsolutions.com within 30 days of the charge.

9. PRIVACY AND DATA SECURITY Our collection, use, and disclosure of your personal information and Protected Health Information (PHI) are governed by our Notice of Privacy Practices and Privacy Policy, which are incorporated into these Terms by reference. By using the App, you consent to our privacy practices as described in those documents. We implement administrative, physical, and technical safeguards designed to protect your PHI in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

10. THIRD-PARTY SERVICES AND LINKS The App may integrate with third-party services (such as Apple Health, Google Fit, or medical device manufacturers) and may contain links to third-party websites or resources. We do not control, endorse, or assume responsibility for any third-party services, websites, or content. Your use of third-party services is governed by their respective terms and privacy policies. We are not liable for any harm, loss, or damage arising from your use of third-party services or reliance on third-party content.

11. DISCLAIMERS OF WARRANTIES THE APP AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ACCURACY.

WE DO NOT WARRANT THAT: The App will be uninterrupted, timely, secure, or error-free The results obtained from using the App will be accurate or reliable The quality of the App will meet your expectations Any errors in the App will be corrected The App or servers are free from viruses or other harmful components YOUR USE OF THE APP IS AT YOUR SOLE RISK. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE APP IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR LOSS OF DATA.

12. LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RA ASSET SOLUTIONS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO: Your access to or use of (or inability to access or use) the App Any conduct or content of any third party on or through the App Any content obtained from the App Unauthorized access, use, or alteration of your transmissions or content Medical decisions made based on information provided through or obtained from the App WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATED TO THE APP EXCEED THE AMOUNT YOU PAID US, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER. Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

13. INDEMNIFICATION You agree to indemnify, defend, and hold harmless RA Asset Solutions LLC, its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or related to: Your use of or inability to use the App Your violation of these Terms Your violation of any rights of another party, including other users Your violation of any applicable laws, rules, or regulations Any content you submit, post, or transmit through the App Any medical decisions or actions you take based on information from the App We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

14. TERMINATION AND SUSPENSION

14.1 Termination by You You may terminate your account at any time by contacting us at JeremyAllison@raassetsolutions.com or using the account deletion feature in the App. Upon termination, your access to the App will cease immediately.

14.2 Termination by Us We reserve the right to suspend or terminate your account and access to the App at any time, with or without notice, for any reason, including but not limited to: Violation of these Terms or our Acceptable Use Policy Fraudulent, abusive, or illegal activity Providing false or misleading information Non-payment of fees (if applicable) Prolonged inactivity Discontinuation of the App or Services

14.3 Effect of Termination Upon termination of your account, your right to use the App will immediately cease. We will retain your health information for the period required by law (typically 7 years from the date of last service or as required by North Carolina law) and as described in our Notice of Privacy Practices. You may request a copy of your health information before termination. The following sections survive termination: Sections 6 (User Content and Data - de-identified data), 7 (Intellectual Property), 9 (Privacy and Data Security), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), 15 (Dispute Resolution), and 17 (General Provisions).

15. DISPUTE RESOLUTION AND GOVERNING LAW

15.1 Governing Law These Terms and any dispute arising out of or related to these Terms or the App shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.

15.2 Venue and Jurisdiction Any legal action or proceeding arising out of or related to these Terms or the App shall be brought exclusively in the state or federal courts located in Wake County, North Carolina. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

15.3 Informal Resolution Before filing any legal action, you agree to first contact us at JeremyAllison@raassetsolutions.com and attempt to resolve the dispute informally. We will attempt to resolve the dispute in good faith within 30 days of receiving notice.

16. MODIFICATIONS TO TERMS AND APP

16.1 Changes to Terms We reserve the right to modify these Terms at any time. We will notify you of material changes by: Posting the updated Terms in the App with a revised "Last Updated" date Sending you an email notification at the address associated with your account Displaying an in-app notification upon your next login Your continued use of the App after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the App and terminate your account.

16.2 Changes to the App We reserve the right to modify, suspend, or discontinue the App or any features or functionality at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the App.

17. GENERAL PROVISIONS

17.1 Entire Agreement These Terms, together with our Notice of Privacy Practices and Privacy Policy, constitute the entire agreement between you and RA Asset Solutions LLC regarding the App and supersede all prior agreements, understandings, and communications, whether oral or written.

17.2 Severability If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

17.3 Waiver Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. A waiver of any breach of these Terms shall not constitute a waiver of any subsequent breach.

17.4 Assignment You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may freely assign these Terms without restriction. Any attempted assignment in violation of this section is void.

17.5 No Third-Party Beneficiaries These Terms are for the benefit of you and RA Asset Solutions LLC only and do not create any third-party beneficiary rights.

17.6 Force Majeure We shall not be liable for any failure or delay in performing our obligations under these Terms due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

17.7 Export Compliance You agree to comply with all applicable export and import control laws and regulations in your use of the App. You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. government list of prohibited or restricted parties.

18. CONTACT INFORMATION If you have any questions, concerns, or complaints about these Terms or the App, please contact us at: RA Asset Solutions LLC 4030 WakeForest RD Raleigh, NC 27609 Email: JeremyAllison@raassetsolutions.com Phone: (850) 760-6609

ACKNOWLEDGMENT BY CLICKING "I ACCEPT," DOWNLOADING, INSTALLING, OR USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND AGREE TO BE BOUND BY THEM.